Industry problem

Fund administration is running on yesterday’s infrastructure.

The platforms powering global fund administration were designed for a different era. The gap between what the industry needs and what legacy technology can deliver is widening.

92% of asset servicers say legacy systems constrain innovation — Deloitte 2025
Five Compounding Forces No single point of relief
Fund Administration Accelerating Regulation Manual Operations At Scale Legacy Lock-in High-Risk & Prolonged Modernization (multi-year) Fragmented Technology
What the industry is facing
Fragmented technology stacks

Multiple vendors, no single source of truth.

Legacy platform lock-in

1990s architecture, prohibitive switching.

Extended implementations

Prolonged modernization programs (many multi-year).

No immutable audit trail

Mutable data, retrospective reconciliation.

Accelerating regulation

AIFMD II · DORA · EU AI Act · T+1 · MiCA

What’s holding it back
Monolithic architectures

Can’t modernise without full rebuild.

Human-intensive SDLC

Release cycles in quarters, not weeks.

No path to immutability

DLT layer can’t be retrofitted.

Limited AI governance framework

No attestation chain for DORA / EU AI Act.

Tokenisation requires re-architecture

Bolt-on creates new reconciliation gaps.

These are architectural problems, not feature gaps. SMART-TA is a modern transfer agency platform designed to close them. Multi-jurisdictional, DLT immutable audit trail, AI-governed, and tokenisation-ready.

Operational cost

The operational cost of standing still.

79% of asset servicers still rely on manual workflows — Deloitte 2025 Global Asset Servicing Study

The cost you’re carrying
Manual operations at scale

Dedicated teams, daily cycles, compounding errors.

Costs increase with volume

New funds or jurisdictions add operational cost.

Compliance as cost centre

Every regulation lands as unbudgeted project cost.

Modernization avoidance erodes operating budget

Budget that should fuel growth gets trapped in legacy upkeep.

Vendor lock-in erodes margin

Opaque pricing, mandatory upgrades, no leverage.

Why it can’t be optimised further
Fragmented systems block automation

Difficult to automate across operational silos and architectures.

No single source of truth

Every report starts with data gathering and validation.

Change is measured in quarters

Vendor release cycles dictate your pace of change.

Without robust governance, AI adoption stalls

The result is predictable: manual operations stay manual.

Scaling requires duplication

New jurisdiction = new implementation, not configuration.

Without the right architecture, growth drives cost, not revenue. SMART-TA delivers one platform and one operational model to close the gap.

The solution

How SMART-TA changes your operations.

From manual overhead and linear cost growth to intelligent, scalable operations.

Today
Labour-intensive operational teams

Dedicated staff, daily cycles, month-end scramble.

Costs grow with volume and complexity

Every new fund or regulation = more operational cost.

Weeks to onboard an investor

Manual AML/KYC, paper-heavy, error-prone.

Separate systems per jurisdiction

Siloed platforms, duplicated effort, no handover.

Spreadsheet-driven oversight

SLAs tracked in email, KPIs assembled manually.

With SMART-TA
Intelligent and autonomous operations

Automated workflows, exceptions raised and managed in seconds.

Dynamic resourcing with AI advice

Platform monitors workload and provides redistribution intelligence.

Automated investor onboarding

Integrated AML/KYC, eligibility checks, screening.

One global platform, one team

24/7 handover, any jurisdiction, same system.

Integrated dashboards and SLA monitoring

Real-time productivity, cost, and compliance visibility.

SMART-TA transforms operations, delivering intelligent automation, dynamic resourcing, and real-time visibility at scale.