Track service targets, ageing work items, operational queues and resolution performance across teams and channels.
Operating platform
Built-in workflows, SLA and GRC for controlled growth.
SMART-TA is not just a transaction engine. It is an administration operating model with service controls, governance, workflow orchestration and portal-ready experiences designed into the platform.
Operating layersControl by design
SLAservice targets
GRCgovernance controls
WFworkflow routing
AIintelligent operations
Architecture
Less technical complexity for users, strong separation behind the scenes.
Digital channels
Investor portalDistributor portalOperations portalCompliance portal
BFF (Backend for Frontend) microservices: act as a protective layer and strategic buffer that supports performance and data formatting
Customer journeysRole-based viewsWorkflow actionsExperience APIs
SMART-TA core
InvestorsFundsProductsOrdersHoldingsNAVPaymentsReportingKYCAudit
Enterprise connectivity
PaymentsSTPGLReconciliationRegulatory outputs
DLT environments
CeFi Event LedgerDeFi Token ChainDeFi-CeFi BridgeDLT Commitment ServiceAttestation frameworkEvent capture
Immutable state infrastructure
CeFi — Hyperledger Besu (QBFT)DeFi — Private Ethereum (ERC-3643)Regulator observer nodesOn-chain audit trail
Built-in assurance
SLA, workflows and GRC are part of the operating model.
Route onboarding, dealing, payments, exceptions, approvals and compliance events through controlled processes.
Evidence governance, risk and compliance with audit trails, role-based actions, approval histories and policy-driven tasks.
Use workflow and service data to spot bottlenecks, improve capacity planning and guide intelligent automation.
Lifecycle
Composable by channel, product and jurisdiction.
SMART-TA exposes the right journey through each portal while keeping the core administration record consistent.
01Configure
Set market, product, fund, share-class, channel and compliance rules.
02Onboard
Capture investor data, KYC evidence, documents and wallet context where required.
03Process
Validate orders, orchestrate payment, calculate trades and update holdings.
04Anchor
State transitions flow through the domain event bus to the DLT Commitment Service, which validates attestation and commits to the CeFi Event Ledger. Tokenised fund events bridge from the DeFi Token Chain to the same universal event store.
05Control
Report, reconcile, audit, manage exceptions and evidence controls. Continuous reconciliation validates PostgreSQL operational state against DLT-reconstructed state.